Why are Kwik Fit management not resolving life-threatening service?

May 13, 2010

I am talking about the Kwik Fit deathtrap car blog post, of course.

The one which Kwik Fit management have been monitoring daily for months now, following their refusal/inability/arrogance to resolve the life-threatening issues around service at one of their UK branches – to resolve it publicly, professionally and promptly.

The only responses appear to be coming from Kwik Fit employees on Facebook – have a look here for yourself. Interesting stuff.

Next port of call here – let’s see if Kwik Fit management can ignore, evade and cover up from BBC Watchdog researchers.

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One Response to “Why are Kwik Fit management not resolving life-threatening service?”

  1. […] the disastrous effects of non-positive action, denial, finger-pointing and the like in recent weeks here, too. That particular blog is costing Kwik Fit 100 customers per day, but in the absence of a […]

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